Refund policy

Refund Policy Summary

At Luxk, your satisfaction is our priority. We strive to provide a smooth and transparent shopping experience.

  • We offer a 30-Day Return Policy from the date your order is delivered.
  • No Restocking Fees — eligible returns are accepted without any hidden charges.
  • Items must be returned unused, in their original condition, and with all original packaging.
  • We are not responsible for products that become damaged due to misuse, improper handling, accidents, normal wear and tear, or any customer-caused damage after delivery.
  • If you have not received your tracking number after the processing period, please contact our support team and we'll be happy to assist you.
  • Once your returned item has been received and inspected, approved refunds will be issued to your original payment method.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@luxk.shop

Contact Us

If you have any questions about your order, return, or refund, please contact us:

Luxk Customer Support
Email: support@luxk.shop
Phone: +1 (337) 245-2562
We appreciate your trust in Luxk and are committed to providing a reliable, transparent, and hassle-free shopping experience.